Volume 9 Issue 3 (2024)

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Using Gerontechnology for Care Transition Conversations in Senior Living
Roschelle L. Fritz, Catherine Van Son, Chris Veloicaza, Stephanie Soriano, and Gabrielle Barling

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Automated Customer Assistance is Not Customer Service
Chris Roberts PhD, Lisa Young PhD, Misty M. Johanson PhD, and Mary Jo Dolasinski PhD

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Adapting to Disruption: How Traditional Licensed Accommodations Are Embracing Airbnb through Collaborative Competition
Maria Matthews, Ioannis S. Pantelidis, and Rodrigo Lucena

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Surf Tourism in Cold Water Destinations: Discovering destinations impacted by changing waterfront usage through VGI mapping
Tracy S. Michaud