Most Popular Papers *
Alternative Options to Resolve Disputes in Franchised Restaurants
Siti Nurhayatun Khairatun
Comparing Generation Y Hotel Employees in the United States and China
Bonnie Knutson and MiRan Kim
DECREASING FOOD WASTE THROUGH INCREASED AWARENESS AT A UNIVERSITY’S DINING FACILITIES
Scott Taylor, Jr. and Thomas Pratt
Do All Angry Customers Complain?
Hyounae (Kelly) Min and Hyun Jeong Kim
Does Ranking Explain Actual Performance? A Case of WEF Tourism Competitiveness Report
Mohd Hafiz Hanafiah, Mohamad Abdullah Hemdi, and Ismail Ahmad
Do Hotels and Mixed-Use Projects Benefit Each Other? Evidence from China
Yun Zhang, Chun-Hung (Hugo) Tang, and Yunzi Zhang
Don’t Make Your Guests Wait on Line
John Gerdes Jr. and Betsy Stringham
Do Part-time Employees Matter in the Restaurant Industry?
Jangwoo Jo and Hyun-Woo Joung
Effective Hotel Brand Management - Don’t forget the role of your employees!
Yao-Chin Wang and Ceridwyn King
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 12/20/21.
