•  
  •  
 

Most Popular Papers *

PDF

Service Quality Dynamics: Exploring the Impact of Novelty on Customer Enjoyment and Satisfaction with Serving Robots
Buket Yasar, Eun-Kyong (Cindy) Choi, Hyun-Woo (David) Joung, and Heelye (Jason) Park

PDF

Telework in a Digitalizing Hotel Landscape
Reed Davisson and Susan E. Gordon

PDF

Robot Chef Adoption: The New Industry Strategy To Combat Labor
Jeffrey Pittman ll, Cindy Choi, and James J. Taylor

PDF

Using Gerontechnology for Care Transition Conversations in Senior Living
Roschelle L. Fritz, Catherine Van Son, Chris Veloicaza, Stephanie Soriano, and Gabrielle Barling

PDF

Empowering Inclusivity: Leveraging Technology for Designing Accessible Events
Smita Singh, Godwin-Charles Ogbeide, and Jazmyn Johannassen

* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 09/09/24.