Most Popular Papers *
Service Quality Dynamics: Exploring the Impact of Novelty on Customer Enjoyment and Satisfaction with Serving Robots
Buket Yasar, Eun-Kyong (Cindy) Choi, Hyun-Woo (David) Joung, and Heelye (Jason) Park
Can Travel Pledges Influence Tourists’ Sustainable Travel Behavior?
Faizan Ali, Usman Khan, and Kamila Arkhash
Telework in a Digitalizing Hotel Landscape
Reed Davisson and Susan E. Gordon
Robot Chef Adoption: The New Industry Strategy To Combat Labor
Jeffrey Pittman ll, Cindy Choi, and James J. Taylor
Tech-Savvy Hospitality: A Strategic Approach to Overcoming Labor Shortages
Donna Haywood and Smita Singh Dr.
Harnessing the Power of Large Language Models (LLMs) in Crafting Employee Manuals: A Case Study of a Small Local Restaurant
Camille Rawinski and Jangwoo Jo
Using Gerontechnology for Care Transition Conversations in Senior Living
Roschelle L. Fritz, Catherine Van Son, Chris Veloicaza, Stephanie Soriano, and Gabrielle Barling
Empowering Inclusivity: Leveraging Technology for Designing Accessible Events
Smita Singh, Godwin-Charles Ogbeide, and Jazmyn Johannassen
Toxic leadership: Managerial implications for tourism and hospitality business
ALESSANDRO CAVELZANI
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 09/09/24.