Most Popular Papers *
The Effect of Taylor Swift’s “The Eras Tour” on the Hospitality Industry
Samantha P. Hoff, Iris Gersh, and Godwin-Charles Ogbeide
Private Clubs in Transition: Addressing Membership Challenges in a New Era
Nuri Choi, SoJung Lee, and Jim Butler
Tipflation: The conflagration of inflation and out-of-control tip requests
Gil Katzman and Lisa N. Cain
Identifying the Level of Physical Activity (PA) in Hospitality & Tourism, Kinesiology, and Recreation Students
Erick Kong, Dal-Hyun Moon, and Alexandra Sandoval
The Role of Destination Marketing Organizations in the United States Sustainable Tourism Development
Godwin-Charles Ogbeide and Molly Mildenberger
Tech-Savvy Hospitality: A Strategic Approach to Overcoming Labor Shortages
Donna Haywood and Smita Singh Dr.
Service Quality Dynamics: Exploring the Impact of Novelty on Customer Enjoyment and Satisfaction with Serving Robots
Buket Yasar, Eun-Kyong (Cindy) Choi, Hyun-Woo (David) Joung, and Heelye (Jason) Park
The Purple Zone: The Pivotal Role of Transferable Skills in Future Higher Education
Brendan Cronin and Iris Zwissig
Robot Chef Adoption: The New Industry Strategy To Combat Labor
Jeffrey Pittman ll, Cindy Choi, and James J. Taylor
Bridging the Gap: Optimizing AI-Powered Robotic Concierge Services for Neurodivergent Hotel Guests
Hyei Rin (Hayley) Joo, Joan Su, and Chin-Hsun (Ken) Tsai
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 02/24/25.
