Theses and Dissertations from DePaul University

Date of Award

6-5-2025

Degree Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

College

College of Education

First Advisor

Donna Kiel

Abstract

This case study examines the instructional design model used to develop scalable online courses in the Healthcare Information Management (HIM) program at an online healthcare education institution. With the growing demand for healthcare professionals, heightened by global crises such as the COVID-19 pandemic, scalable and efficient online education solutions are vital. The study explores how collaboration between Curriculum and Academic departments ensures alignment with industry standards, promotes efficiency, and maintains academic rigor. Using a case study methodology, the research analyzes the roles, phases, and outcomes of the instructional design process, emphasizing reductions in development time, cost, and resources while preserving quality. Key contributors, including the curriculum team, and subject matter experts, collaboratively create student-centered, engaging, and accessible courses. Data sources include recorded development hours, and end-of-course surveys, which collectively highlight the effectiveness of this instructional design model in meeting institutional goals and serving diverse learners. The study offers insights into best practices for creating sustainable, technology-driven educational frameworks and concludes with recommendations for enhancing instructional strategies to support innovation, scalability, and equity in online healthcare education, ultimately addressing the urgent need for a robust healthcare workforce.

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