Executive Summary
The December 2025 IndiGo flight disruption crisis, characterized by widespread cancellations, delays, and capacity constraints, significantly impacted India’s tourism and hospitality sectors during peak travel periods. This research report examines the cascading effects of aviation instability on tourism demand, hotel occupancy, pricing dynamics, and regional economies. Drawing on secondary data from industry reports, news coverage, and policy analyses, the study identifies systemic vulnerabilities in India’s aviation–tourism nexus. Findings indicate that flight disruptions led to large-scale hotel cancellations, revenue losses, and demand volatility, particularly in destination-dependent regions in India such as Darjeeling, Rajasthan, and Uttarakhand. The report further evaluates industry responses, including pricing adjustments, service recovery strategies, and intermodal transport substitutions. From a policy perspective, the study highlights gaps in crisis preparedness, passenger protection frameworks, and inter-sector coordination. It proposes actionable recommendations, including integrated aviation-tourism contingency planning, stronger regulatory oversight, dynamic pricing transparency, and public-private coordination mechanisms. The findings contribute to resilience-building strategies for tourism-dependent economies facing systemic transport disruptions.
Recommended Citation
Varghese, Ann Mary and Zinnoury, Vijaya
(2026)
"Aviation Disruptions and Tourism Resilience: Policy Lessons from the IndiGo 2025 Crisis for India’s Hospitality Tourism Sector,"
ICHRIE Research Reports: Vol. 11:
Iss.
3, Article 3.
DOI: www.doi.org/10.61701/289753.773
Available at:
https://via.library.depaul.edu/ichrie_rr/vol11/iss3/3
Included in
Business Law, Public Responsibility, and Ethics Commons, Strategic Management Policy Commons, Tourism and Travel Commons
