Document Type

Article

Publication Date

January 1998

Comments

Originally Published in College & Research Libraries, V59 n1, p39-50, Jan 1998.

Abstract

This OPAC transaction log analysis study compared data derived two sets of logs within a six-month period. Analysis of the first set of data revealed that users experienced difficulty with basic searching techniques. The OPAC introductory screens were simplified and clarified to help users improve search success rates. The second set of data, analyzed after screen changes had been made, showed statistically significant differences in search results. Regular monitoring of OPACs through transaction log analysis can lead to improved retrieval when changes are made in response to an analysis of user search patterns.

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