Date of Award
Spring 2026
Degree Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Educational Leadership
College
College of Education
First Advisor
Amira Proweller
Abstract
This qualitative phenomenological study examined how entry-level live-in residence directors make meaning of their professional roles while living within institutionally structured environments that merge domestic space with ongoing job responsibility. Although existing scholarship on housing and residence life addresses burnout, boundary management, emotional labor, and attrition, dominant work–life balance frameworks presume that work and home exist as separable domains subject to individual regulation. Such assumptions remain insufficient for professionals whose residences are embedded within the institutional architecture they oversee. Guided by Borderlands Theory (Anzaldúa, 1987), this study reconceptualized the live-in residence director role as a structurally produced borderland in which professional identity, institutional visibility, and personal life remain in sustained overlap. Using a phenomenological approach, in-depth semi-structured interviews were conducted with entry-level residence directors with one to three years of experience at colleges and universities in the United States. Data analysis attended closely to the meanings participants assigned to living and working within campus-provided housing and interpreted those meanings through key Borderlands orientations, including nepantla, la facultad, the Coatlicue state, conocimiento, and the Coyolxauhqui process. Findings indicate that participants did not experience boundary permeability as episodic intrusion but as a continuous occupational circumstance. The residence director apartment emerged as a conditional home, simultaneously framed as compensation and experienced as constrained by institutional oversight, spatial visibility, and policy regulation. This study advances housing and residence life and student affairs scholarship by reframing live-in professional roles as structurally coextensive borderlands rather than as sites of failed boundary management. It challenges individualizing narratives of burnout and situates emotional strain within institutional design, duty systems, and proximity-based labor expectations. By foregrounding how entry-level residence directors interpret and endure sustained in-betweenness, the study contributes a theoretically grounded account of institutional presence as lived experience. Implications include reexamining supervision, on-duty structures, expectations of availability, and organizational responsibility for designing residence life roles that acknowledge the psychological and identity-based consequences of living within the institution one serves.
Copyright
Copyright © 2026 Brent Ploughe
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Recommended Citation
Ploughe, Brent, "Always On, Never Off: A Phenomenological Study of Entry-Level Residence Directors in Coextensive Environments" (2026). Theses and Dissertations from DePaul University. 63.
https://via.library.depaul.edu/theses-dissertations/63