Title
The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions
Document Type
Article
Publication Date
January 2000
Recommended Citation
Alwitt, Linda and Hamer, Lawrence, "The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions" (2000). Publications – Dreihaus College of Business. 15.
https://via.library.depaul.edu/buspubs/15