Publications – Dreihaus College of Business
The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions
Document Type
Article
Publication Date
January 2000
Source Publication
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences
Recommended Citation
Alwitt, Linda and Hamer, Lawrence. (2000) The Effect of Internet Experience on Consumer Expectations of Responsiveness and Control in Offline Services Marketing Interactions. Proceedings of the 33rd Annual Hawaii International Conference on System Sciences.
https://via.library.depaul.edu/buspubs/15