Author ORCID Identifier
Samantha Baker
Susan Gordon, https://orcid.org/0000-0001-9323-7987
Executive Summary
The hospitality industry has a large discrepancy when comparing the number of women working within higher management roles compared to the number of men. This is despite women making up a majority of the hospitality industry. The goal for this study was to bring attention to this discrepancy by investigating how companies can retain female employees and aid in their career advancement. Interviews of a diverse set of women who all carry relations to the hospitality industry, produced three main themes of flexibility, career support, and work-life balance. Some actions that can be taken by companies to help women advance within the hospitality industry were determined to include administrative focused working days, childcare options, mentorship programs, and job-sharing options.
Recommended Citation
Baker, Samantha A. and Gordon, Susan E.
(2026)
"Supporting Women on the Hospitality Career Ladder: Fixing the Leadership Pipeline Drop-Off,"
ICHRIE Research Reports: Vol. 11:
Iss.
5, Article 6.
DOI: 10.61701/693881.71
Available at:
https://via.library.depaul.edu/ichrie_rr/vol11/iss5/6
