Measurement of Nursing Home Resident Satisfaction Using the Matuzak Quality of Life – Hierarchy of Needs Questionnaire: A Pilot Study

Date of Award


Degree Type


Degree Name

Master of Arts (MA)


College of Education, Department of Counseling and Special Education

First Advisor

Nell Cobb

Second Advisor

Joseph DeCosmo

Third Advisor

Duncan Sylvester


The Matuzak Quality of Life - Hierarchy of Needs (MQOL-HN) instrument was administered to 15 nursing home residents, aged 60 years and older, at two different nursing homes. Residents rated, using a 5-point Likert scale, the degree to which they believed their physical, safety, social, esteem, autonomy and self-actualization needs were satisfied in terms of services, activities, and setting provided by their facility. MQOL-HN scores suggested that nursing home residents were most satisfied in terms of their social needs and least satisfied in terms of their self-actualization needs. Overall, MQOL-HN scores showed residents were Fairly Well satisfied in terms of their quality of life. Participants also also identified exercise and religious activities as contributors to quality of life.


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