Publications – Dreihaus College of Business
Measuring Service Quality: Practical Considerations
Document Type
Article
Publication Date
January 1999
Source Publication
Proceedings of the Atlantic Marketing Association
Recommended Citation
Hamer, Lawrence. (1999) Measuring Service Quality: Practical Considerations. Proceedings of the Atlantic Marketing Association. 133-141.
https://via.library.depaul.edu/buspubs/87