Physician and health care leaders are seeking guidance and support on how to address disruptive behavior that has an impact on safety, quality, and performance. This article equips leaders with a model and process to prevent and address disruptive behavior.
Keogh, Tim and Martin, William, "Managing Unmanageable Physicians: Leadership, Stewardship, and Disruptive Behavior" (2004). Publications – Dreihaus College of Business. 98.
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